SupportMail Backend Migration
Gelöst
Jul 23, 2026 at 6:23pm UTC
Wartung beendet
Betroffene Dienste
Aktualisiert
Jul 23, 2026 at 6:23pm UTC
The bot and dashboard are up and running again!
Betroffene Dienste
Erstellt
Jul 23, 2026 at 5:05pm UTC
SupportMail will undergo scheduled maintenance while we migrate our backend infrastructure to a new process architecture.
What to expect
- The bot will be briefly unresponsive — tickets, commands, and moderation actions won't be processed during the window.
- Any DMs or actions sent during the downtime should be retried once we're back.
- The dashboard may return errors, users wont load, ticket setup will not be possible and a few other things while the API restarts.
Expected impact: Full unavailability for a short period (typically a few minutes) as services are cut over.
We expect everything to be fully operational by the end of the maintenance window.
Thanks for your patience.
The time frame is very generous - I expect it to go faster, but I've learned a few lessons from the past...
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