Incidents | LukeZ Development Incidents reported on status page for LukeZ Development https://status.thelukez.com/en https://d1lppblt9t2x15.cloudfront.net/logos/a6bf5781cce4ffe6d30da4791fe40fd2.png Incidents | LukeZ Development https://status.thelukez.com/en en Ticketon Website recovered https://status.thelukez.com/en Wed, 15 Apr 2026 12:30:12 +0000 https://status.thelukez.com/en#9ec20ef70d1035cbcdb278c915d90acafe43a1736fc8792110c18f7bc21f54b8 Ticketon Website recovered Ticketon Website went down https://status.thelukez.com/en Wed, 15 Apr 2026 12:21:04 +0000 https://status.thelukez.com/en#9ec20ef70d1035cbcdb278c915d90acafe43a1736fc8792110c18f7bc21f54b8 Ticketon Website went down Ticketon Website recovered https://status.thelukez.com/en Wed, 15 Apr 2026 12:18:06 +0000 https://status.thelukez.com/en#e91a2f47420b02928d85da3930794ddb74a4dfa1d1462156e84b7f7ac1bac6e9 Ticketon Website recovered Ticketon Website went down https://status.thelukez.com/en Wed, 15 Apr 2026 12:15:06 +0000 https://status.thelukez.com/en#e91a2f47420b02928d85da3930794ddb74a4dfa1d1462156e84b7f7ac1bac6e9 Ticketon Website went down New Dashboard is being rolled out https://status.thelukez.com/en/incident/872244 Wed, 15 Apr 2026 12:07:00 -0000 https://status.thelukez.com/en/incident/872244#1a1b25f2ba8fadf0db23f1ba34b74b5f146443adc9574fb6580f1e8983031371 Might take a few minutes Critical Infrastructure Update https://status.thelukez.com/en/incident/868764 Fri, 10 Apr 2026 14:30:00 -0000 https://status.thelukez.com/en/incident/868764#00e4e0f1dd5e483151235fbb7946e83246ac79b79e0ac2bfabe203f5c58fa44c Restart of the bot and deployment of a critical infrastructure change to improve performance. Bot offline https://status.thelukez.com/en/incident/868327 Thu, 09 Apr 2026 22:54:00 -0000 https://status.thelukez.com/en/incident/868327#fafef887fa5b3804e1d470739e9a5c7ebcb4f3e0ea30e7ed8fd7b7d82ea6f686 Bot started again, stuff was fixed. Bot offline https://status.thelukez.com/en/incident/868327 Thu, 09 Apr 2026 22:20:00 -0000 https://status.thelukez.com/en/incident/868327#e870d5f8fb843b3e8ee12ae5e93ec8c340c1bb58041c4823e5bcafc713a132ed Accidentally pulled unfinished changes when trying to do a routine restart. API recovered https://status.thelukez.com/en Thu, 09 Apr 2026 07:33:31 +0000 https://status.thelukez.com/en#69ed38b1bd1b8e95f3888dbc25c2fee4d2e94b714147ac7e4bb2fd941e0e7c5e API recovered API went down https://status.thelukez.com/en Thu, 09 Apr 2026 06:58:28 +0000 https://status.thelukez.com/en#69ed38b1bd1b8e95f3888dbc25c2fee4d2e94b714147ac7e4bb2fd941e0e7c5e API went down Ticketon Client recovered https://status.thelukez.com/en Tue, 31 Mar 2026 20:52:21 +0000 https://status.thelukez.com/en#728d9eac80b975715c8f17cad7c500d33c698709c88666c226dc99eacd2ec085 Ticketon Client recovered Ticketon Client went down https://status.thelukez.com/en Tue, 31 Mar 2026 20:49:39 +0000 https://status.thelukez.com/en#728d9eac80b975715c8f17cad7c500d33c698709c88666c226dc99eacd2ec085 Ticketon Client went down Ticketon Client went down https://status.thelukez.com/en Tue, 31 Mar 2026 20:49:39 +0000 https://status.thelukez.com/en#728d9eac80b975715c8f17cad7c500d33c698709c88666c226dc99eacd2ec085 Ticketon Client went down Elevated Errors https://status.thelukez.com/en/incident/858409 Thu, 26 Mar 2026 20:40:00 -0000 https://status.thelukez.com/en/incident/858409#1139cb3b8ff13bba2f22484ab95f57a8b39d5cb939280bed7f42b448831ea70b Dashboard is recovering, monitoring the situation. Elevated Errors https://status.thelukez.com/en/incident/858409 Thu, 26 Mar 2026 19:21:00 -0000 https://status.thelukez.com/en/incident/858409#16028c35871948f93beb0051dc8897ea4248d9b80c551bad1a2ad7a7f38aefec Bot is restarted, Dashboard will follow next Elevated Errors https://status.thelukez.com/en/incident/858409 Thu, 26 Mar 2026 19:13:00 -0000 https://status.thelukez.com/en/incident/858409#ed78d7645b7263477c17fcea7e141ec5eaa356b672486b781688617b293389b6 Server is being restarted to attempt a temporary fix Elevated Errors https://status.thelukez.com/en/incident/858409 Thu, 26 Mar 2026 18:03:00 -0000 https://status.thelukez.com/en/incident/858409#8695d2b26e724061a04a8fe0871a1df4999a9338a4c49d87baba8a2454ad44fd Ticket creation is impacted Ticketon Client recovered https://status.thelukez.com/en Thu, 19 Mar 2026 23:07:14 +0000 https://status.thelukez.com/en#2a32524058a3ea018fc127a14d8ca1f9bf475a602fc7e866cd23992b0babc5c3 Ticketon Client recovered Ticketon Website recovered https://status.thelukez.com/en Thu, 19 Mar 2026 23:06:10 +0000 https://status.thelukez.com/en#e157360273875ee91e74f8111be092087583cc3e3f3adc417dad25bedee76beb Ticketon Website recovered SupportMail Client recovered https://status.thelukez.com/en Thu, 19 Mar 2026 23:06:00 +0000 https://status.thelukez.com/en#e29fa3321097269d589171e3b0ebaceda4329f3893461e66339bd39a9797477b SupportMail Client recovered Ticketon Client went down https://status.thelukez.com/en Thu, 19 Mar 2026 23:04:41 +0000 https://status.thelukez.com/en#2a32524058a3ea018fc127a14d8ca1f9bf475a602fc7e866cd23992b0babc5c3 Ticketon Client went down Ticketon Client went down https://status.thelukez.com/en Thu, 19 Mar 2026 23:04:41 +0000 https://status.thelukez.com/en#2a32524058a3ea018fc127a14d8ca1f9bf475a602fc7e866cd23992b0babc5c3 Ticketon Client went down Ticketon Website went down https://status.thelukez.com/en Thu, 19 Mar 2026 23:03:27 +0000 https://status.thelukez.com/en#e157360273875ee91e74f8111be092087583cc3e3f3adc417dad25bedee76beb Ticketon Website went down SupportMail Client went down https://status.thelukez.com/en Thu, 19 Mar 2026 23:03:20 +0000 https://status.thelukez.com/en#e29fa3321097269d589171e3b0ebaceda4329f3893461e66339bd39a9797477b SupportMail Client went down Dashboard pages not loading https://status.thelukez.com/en/incident/847762 Thu, 12 Mar 2026 14:27:00 -0000 https://status.thelukez.com/en/incident/847762#ff84064d24f32c6a57d29851fec7a6665eb4a3570813fca8e62266e8fb17ca4e Everything is running again. Reload Channels & Roles if the channel isnt shown. Dashboard pages not loading https://status.thelukez.com/en/incident/847762 Thu, 12 Mar 2026 14:21:00 -0000 https://status.thelukez.com/en/incident/847762#79abdb9ce1bf6c6f2a05473fe316ea6f03e0db6c397c843a28d8cdad75321bb7 Setup does work, just the display of the channel doesn't. Dashboard pages not loading https://status.thelukez.com/en/incident/847762 Thu, 12 Mar 2026 14:19:00 -0000 https://status.thelukez.com/en/incident/847762#5f2238a51570bf8c3e49754bb5453f59ed523ed713bd5b70941515025ca05590 Loading the config works again, but setup via dashboard isn't working. Dashboard pages not loading https://status.thelukez.com/en/incident/847762 Thu, 12 Mar 2026 13:37:00 -0000 https://status.thelukez.com/en/incident/847762#017b687333f0b7b663628b9f95a68d82ede9e072e233dfe52cd08f91b3c47c43 Investigating, some dashboard pages are not loading because loading the configuration returns an error. Upvote Engine recovered https://status.thelukez.com/en Thu, 12 Feb 2026 12:09:47 +0000 https://status.thelukez.com/en#952c24f2a85ab407419fd1575f217ed624fad313aaf35e774c84bafe126419b0 Upvote Engine recovered Upvote Engine went down https://status.thelukez.com/en Thu, 12 Feb 2026 10:30:49 +0000 https://status.thelukez.com/en#952c24f2a85ab407419fd1575f217ed624fad313aaf35e774c84bafe126419b0 Upvote Engine went down LinguaDeep recovered https://status.thelukez.com/en Thu, 05 Feb 2026 18:06:54 +0000 https://status.thelukez.com/en#3161c72484e4c4284b4355e9f2e6c9e5950f159f4115e9564b523bc3429edc4f LinguaDeep recovered LinguaDeep went down https://status.thelukez.com/en Thu, 05 Feb 2026 18:04:34 +0000 https://status.thelukez.com/en#3161c72484e4c4284b4355e9f2e6c9e5950f159f4115e9564b523bc3429edc4f LinguaDeep went down LinguaDeep recovered https://status.thelukez.com/en Thu, 05 Feb 2026 18:04:24 +0000 https://status.thelukez.com/en#71d36498a3ccc5a40c6df569ef29a138fa7d2a487d41d5dd5372dbd9393ef7f3 LinguaDeep recovered LinguaDeep went down https://status.thelukez.com/en Thu, 05 Feb 2026 11:01:28 +0000 https://status.thelukez.com/en#71d36498a3ccc5a40c6df569ef29a138fa7d2a487d41d5dd5372dbd9393ef7f3 LinguaDeep went down SupportMail Client recovered https://status.thelukez.com/en Sun, 01 Feb 2026 16:20:58 +0000 https://status.thelukez.com/en#89357546051dbda975888323a04692707ab8fb419544beff98367a7e6123f28b SupportMail Client recovered SupportMail Client went down https://status.thelukez.com/en Sun, 01 Feb 2026 16:18:19 +0000 https://status.thelukez.com/en#89357546051dbda975888323a04692707ab8fb419544beff98367a7e6123f28b SupportMail Client went down Bot not responding https://status.thelukez.com/en/incident/811355 Mon, 26 Jan 2026 07:38:00 -0000 https://status.thelukez.com/en/incident/811355#ab5ef820b844234578005729f962799a5978f821111a5f8797b30e9015dd7847 The bot is responding again. Reason for this incident was a misconfiguration (a forgotton slash command name here and there) Bot not responding https://status.thelukez.com/en/incident/811355 Sun, 25 Jan 2026 05:01:00 -0000 https://status.thelukez.com/en/incident/811355#bb53acc9c04b1b6f6c8555f0b2de8c5c2b8e99771257f4696f8b0af0e4cbc197 This might have started earlier, I just noticed it. I will address this tomorrow. Votes are still processed, just the commands are not working. Bot is responding twice https://status.thelukez.com/en/incident/811336 Sun, 25 Jan 2026 03:54:00 -0000 https://status.thelukez.com/en/incident/811336#8d0291a3e15368ca33ff2d3ddcaf969c2837fc8b32e99becf88c9e8ba0e272d3 It seems the issue has resolved itself. Bot is responding twice https://status.thelukez.com/en/incident/811336 Sun, 25 Jan 2026 03:30:00 -0000 https://status.thelukez.com/en/incident/811336#ebfa76ef12959a149c0f79d607546cbdb791115e6048a69420eb63be5dd4c90d I'm investigating this - it seems that the bot is reacting twice to everything which is caused by it running twice. SupportMail Client recovered https://status.thelukez.com/en Fri, 23 Jan 2026 09:54:03 +0000 https://status.thelukez.com/en#9fa6a2652d1d9cb1538df17ce71abf78218984cd978346acb34a714c05dec0f9 SupportMail Client recovered SupportMail Client went down https://status.thelukez.com/en Fri, 23 Jan 2026 09:33:16 +0000 https://status.thelukez.com/en#9fa6a2652d1d9cb1538df17ce71abf78218984cd978346acb34a714c05dec0f9 SupportMail Client went down Applying updates https://status.thelukez.com/en/incident/810193 Fri, 23 Jan 2026 09:30:00 -0000 https://status.thelukez.com/en/incident/810193#98103e3e801f71625859d7005034bcb38a5563332c332126b7f2d348367be12b Applying updates Bot and Website unresponsive https://status.thelukez.com/en/incident/804970 Thu, 15 Jan 2026 19:41:00 -0000 https://status.thelukez.com/en/incident/804970#301b4c738b7963704e4723ab1dcae5213be11cac80e7cedf93b447723912690f ## Everything is back online again. - the backup service has been implemented - [`pm2`](https://pm2.keymetrics.io/) is now being used instead of docker Bot and Website unresponsive https://status.thelukez.com/en/incident/804970 Thu, 15 Jan 2026 15:56:00 -0000 https://status.thelukez.com/en/incident/804970#87f6def1c05ac4b82dc7f4186ef86385336735980b5ba295155b2316f9a2fbf9 Dashboard is recovering as well. Everything seems to stabilize again. Thanks you for your patience. Bot and Website unresponsive https://status.thelukez.com/en/incident/804970 Thu, 15 Jan 2026 15:15:00 -0000 https://status.thelukez.com/en/incident/804970#b07f3fa8ea68fad05b769d6b7cc19f8fe77920851b82296eb7f9717ff40dcba8 Bot is recovering again, website will be next. Bot and Website unresponsive https://status.thelukez.com/en/incident/804970 Thu, 15 Jan 2026 13:35:00 -0000 https://status.thelukez.com/en/incident/804970#b727805926602c61ddfe5c8ad85b521d2a5b6fca8175df97f4cea36293386039 # 🚨 Important Update: Service Restart & Data Reset **Current Status:** Bot and website are staying offline. ### What Happened I used to run all parts of the bot and website in docker containers - think of it like containers, ready to be shipped anywhere you want it and being able to run it anywhere you want without the need for special environments. This made everything very easy, but also somewhat complicated on the other hand. I recently secured the MongoDB by binding it to localhost only (no external access) on the server. Today it became unresponsive. I noticed that as I was in school and was preparing for two tests... During urgent recovery attempts to get it working again, the database catalog corrupted, leading to total data loss, including all configurations. ### Impact - All forms, categories, messages, and server setups need reconfiguration - All premium subscriptions are not in my database anymore, which is why I need to come up with a solution to sync it again with Paddle. ### Major Upgrades Underway - Switching to **native MongoDB install** (bye Docker hassles) - Automated backups - Production-grade hardening (infrastructural changes) Apologies for the downtime - your server deserves bulletproof and reliable service which I'm trying to provide. Please also keep in mind that Ticketon is still in an active beta phase, which means features are under heavy development and issues may occur - this is one of the worst things that could've possibly happened. I'm so sorry for the disruption - lesson learned the hard way. Your patience means a lot as I improve my infrastructure. **ETA:** some hours ~ 1 day, until improvements are finished Thanks, Luke 🫡 Bot and Website unresponsive https://status.thelukez.com/en/incident/804970 Thu, 15 Jan 2026 12:33:00 -0000 https://status.thelukez.com/en/incident/804970#6ed5c7742bed379f144bc4e7f66144fa868742677329417b89b366558d965be8 Database issues, I'm working on a fix. Docker issues all the way, it seems the DB has been nuked by docker. Bot and Website unresponsive https://status.thelukez.com/en/incident/804970 Thu, 15 Jan 2026 09:56:00 -0000 https://status.thelukez.com/en/incident/804970#c52dd730b93bdf216105086300a6beed47e1b809610b95d41b8cdf08e45db1c4 its down again Bot and Website unresponsive https://status.thelukez.com/en/incident/804970 Thu, 15 Jan 2026 09:44:00 -0000 https://status.thelukez.com/en/incident/804970#2d7ee4a6563b21998f3d68f7afdc16cd066c6f2fa228979b94fb4ad8d6fee20a Site is recovering. Monitoring. Bot and Website unresponsive https://status.thelukez.com/en/incident/804970 Thu, 15 Jan 2026 09:26:00 -0000 https://status.thelukez.com/en/incident/804970#96b8f0ca07038b198be079f39416ff76fec29a77e725a5e296b387fa82f61798 Investigating Fixing recent changes https://status.thelukez.com/en/incident/794752 Sat, 27 Dec 2025 15:15:00 -0000 https://status.thelukez.com/en/incident/794752#0c68eded0a18c827d6d9aa1609c6815c7b4d5cc31f0c473d728c045dec7050e0 Recent changes lead to the bot crashing, I will look into this asap. Bot Migration & Refactoring Update https://status.thelukez.com/en/incident/779844 Thu, 04 Dec 2025 21:45:00 -0000 https://status.thelukez.com/en/incident/779844#047a5b7e7fc6bac8342262dc8a0d052f1ffaf4fe46419c05fff5cb06dde6498c Maintenance completed Bot Migration & Refactoring Update https://status.thelukez.com/en/incident/779844 Thu, 04 Dec 2025 21:20:00 -0000 https://status.thelukez.com/en/incident/779844#72177200e8713b9ddde6c341870a0967c0e3d3c594135450aea77c1da6843ef0 We're upgrading the bot's infrastructure by migrating to Bun runtime and refactoring the codebase for improved performance and maintainability. The bot will be temporarily offline during this update. Expected downtime: 10-30 minutes. Bot is unavailable https://status.thelukez.com/en/incident/737494 Sat, 04 Oct 2025 12:10:00 -0000 https://status.thelukez.com/en/incident/737494#ce87796dd4dc061857510f4d4765bce5e865bdaa521b4b17d8e970d460b9e027 We’re back! The Bot should be up and running. Thanks for bearing with us. Bot is unavailable https://status.thelukez.com/en/incident/737494 Sat, 04 Oct 2025 11:30:00 -0000 https://status.thelukez.com/en/incident/737494#350052642fda5a25cdd9d0724e57dbd217a561b5c456c84658d7b9d0106a7c0f We’re having some trouble with the server. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Bot and Server unresponsive https://status.thelukez.com/en/incident/715947 Sun, 31 Aug 2025 17:16:00 -0000 https://status.thelukez.com/en/incident/715947#957aa216ead2f6dc9973e61b19b6c4f1db4f219414198c218466fadb1867362a Server back up again, bot is restarting. The issue was that the server expired - even though I had set it to "automatic renewal". This shouldn't happen again. I'm sorry for the inconvenience. Bot and Server unresponsive https://status.thelukez.com/en/incident/715947 Sun, 31 Aug 2025 17:13:00 -0000 https://status.thelukez.com/en/incident/715947#b10c3c360ffdf4e7ea9fc94385a5bee2d28bc0cae03141a8b0568a4943576817 Issue identified, fixing it. Bot and Server unresponsive https://status.thelukez.com/en/incident/715947 Sun, 31 Aug 2025 17:01:00 -0000 https://status.thelukez.com/en/incident/715947#23302f835570237f72dab312cdeaae182ad7568ce341d20893ecf0541d354f81 Investigating Bug Fixes for v2.14.1 https://status.thelukez.com/en/incident/715495 Sat, 30 Aug 2025 20:35:00 -0000 https://status.thelukez.com/en/incident/715495#e7b40e9aa3e779d7620565476fd2f6fae110447f21b436f040db5981b0fcad58 Updates are getting applied. Bot is online, Login and Website degraded https://status.thelukez.com/en/incident/713021 Wed, 27 Aug 2025 13:00:00 -0000 https://status.thelukez.com/en/incident/713021#33d80abaa1b43f71c788c4b30bf908144483214789862f1996803f78481083fe It seems like everything is back up again. I've done some DNS stuff and now it magically works again. Bot is online, Login and Website degraded https://status.thelukez.com/en/incident/713021 Wed, 27 Aug 2025 07:02:00 -0000 https://status.thelukez.com/en/incident/713021#3f049aefd6f02a10bf1ce343638710461c9b633f2cda870f255ea61a9c016a95 The hosting provider, Venocix, has responded and they have forwarded the issue to someone in charge of the server (I assume). I'm sorry for the issues but there is nothing I can do. Bot is online, Login and Website degraded https://status.thelukez.com/en/incident/713021 Wed, 27 Aug 2025 00:12:00 -0000 https://status.thelukez.com/en/incident/713021#238494b9f6340bc54fd89b5f684d03b9b846197a8bc08e8d2d34555d5f9e5697 Someone is trying to brute force their way into the server while it's having network issues. Could be a DDoS attack on the server... I don't know if those two things are related, but there is nothing I can do at the moment but watch. I will go to bed now and hopefully, it's resolved tomorrow. Bot is online, Login and Website degraded https://status.thelukez.com/en/incident/713021 Tue, 26 Aug 2025 22:43:00 -0000 https://status.thelukez.com/en/incident/713021#b21f24336c4243343e5ed76a93a2455c6fc693792f100605945511ff363811f3 Restarting didn't help. The bot is back up again but the client's API is still not accessible. Therefore the homepage loads for a very long time and the login will not work. I can't really do anything because this seems to be a network issue, which I'm not in charge of. Bot is online, Login and Website degraded https://status.thelukez.com/en/incident/713021 Tue, 26 Aug 2025 22:20:00 -0000 https://status.thelukez.com/en/incident/713021#94089d55a2b08e2c79dc653750bd8afba86ecc7818da4dc585d8b9c4109c3c0e Restarting the server to hopefully resolve the issues Bot is online, Login and Website degraded https://status.thelukez.com/en/incident/713021 Tue, 26 Aug 2025 20:55:00 -0000 https://status.thelukez.com/en/incident/713021#84337de7f36739758a599c66848e4561ac9119e417ba07412aef773413dd6b28 The bot is still responsive, but the API, including the login, is down. I'm looking into it. This also affects the homepage, specifically stats. Patch 2.14 https://status.thelukez.com/en/incident/703858 Sun, 10 Aug 2025 20:05:00 -0000 https://status.thelukez.com/en/incident/703858#8d3b8f0093efc79d134c66c1d5babb992daffc80f8ce20cdcf0b834a9a47168f There were a lot of minor and major bugs, which are now fixed. To apply this maintenance will be performed. DMs from the bot itself are instantly deleted https://status.thelukez.com/en/incident/615063 Sun, 06 Jul 2025 18:44:00 -0000 https://status.thelukez.com/en/incident/615063#fa431d0fa94cdd4e1398d8c3d84e0859b0a76351e0a31e5f3fe5382fcc9006a0 Fixes applied DMs from the bot itself are instantly deleted https://status.thelukez.com/en/incident/615063 Sun, 06 Jul 2025 18:38:00 -0000 https://status.thelukez.com/en/incident/615063#7e58e698bc86d522b426ab40e156637ce421a78451af7e0bd44a9ed60292cace Cause identified, applying fixes shortly DMs from the bot itself are instantly deleted https://status.thelukez.com/en/incident/615063 Sun, 06 Jul 2025 18:31:00 -0000 https://status.thelukez.com/en/incident/615063#524be1ad7486fa4cd0fc72ea82069fbbaaddb280250b4daa854583bb3c6e67f1 I'm aware of this issue, I'm on it. Updating the homepage to a new version https://status.thelukez.com/en/incident/615004 Sun, 06 Jul 2025 14:00:00 -0000 https://status.thelukez.com/en/incident/615004#1bc4d299a8f9f342a120ece9f2c83686012e5cbb9fd97faa1a6bd402596db06b I'm updating the homepage to fit the new bot version Major maintenance https://status.thelukez.com/en/incident/614972 Sun, 06 Jul 2025 12:45:00 -0000 https://status.thelukez.com/en/incident/614972#836d7249f1451f7cb77af6fcbdb3c03e770c57fbad7b42ae2e8b291ca13649ca I'm performing a big maintenance. This will take some time. Homepage migration https://status.thelukez.com/en/incident/610359 Fri, 27 Jun 2025 20:46:00 -0000 https://status.thelukez.com/en/incident/610359#b76f12924d49a6b7e7ff480cc0f4335d3052d495e58e708d20ade22406faa2b2 The homepage is migrated from a self-host to Cloudflare. Login not working https://status.thelukez.com/en/incident/609671 Thu, 26 Jun 2025 17:11:00 -0000 https://status.thelukez.com/en/incident/609671#f85099760f0bf8e36f274e722b16512a3a10359439753a3074020a6dcda13043 Login is working again. Login not working https://status.thelukez.com/en/incident/609671 Thu, 26 Jun 2025 15:12:00 -0000 https://status.thelukez.com/en/incident/609671#c7b8c4414c044d464934f8b7a25e73b3b3e89ea96f0f23d0a28665bc08ebb5f6 I know the root cause of this issue and I will get on this as soon as I can. Server restart to address voting issues https://status.thelukez.com/en/incident/606634 Sat, 21 Jun 2025 01:41:00 -0000 https://status.thelukez.com/en/incident/606634#6d5f4ced28e28e3ee695b85e1513b339868c5842dd6d6811f43781a9c5cd53f7 I'm applying some fixes. Applying a variety of fixes https://status.thelukez.com/en/incident/605398 Wed, 18 Jun 2025 22:40:00 -0000 https://status.thelukez.com/en/incident/605398#ae5f2f52ee7e2a76398dc35244bfa481968a6460dc36f32865e66ebc42d27392 I hope that those fixes will address several issues with the /ticket-create command and anon-tickets. Migration of homepage https://status.thelukez.com/en/incident/603540 Sun, 15 Jun 2025 21:56:00 -0000 https://status.thelukez.com/en/incident/603540#4b7d73c57ce36ceedd418055c17d35f84d6d1b479de5ae65159830bf0b4c9e33 The homepage gets moved to a new server. Type Safety Improvements and Configuration Refactoring https://status.thelukez.com/en/incident/603523 Sun, 15 Jun 2025 21:30:00 -0000 https://status.thelukez.com/en/incident/603523#15cbbf59b1055d423d2c4a40219ad0ca738927fe64f01cedcad182455b40464c This maintenance focuses on enhancing type safety throughout the codebase and refactoring configuration management. The update includes dependency updates, code consistency improvements, and cleanup of unused components to improve overall system reliability and maintainability. Restart to fix heartbeat api endpoint https://status.thelukez.com/en/incident/600153 Tue, 10 Jun 2025 13:45:51 -0000 https://status.thelukez.com/en/incident/600153#87a2e78fe8e7f41718aec4517fa555986ffa1f5c5aa2444c51513f928eba899f Quickly restarting the bot & homepage to apply a fix and to add a heartbeat endpoint to the api and homepage. Bot was unavailable https://status.thelukez.com/en/incident/598720 Sat, 07 Jun 2025 17:58:00 -0000 https://status.thelukez.com/en/incident/598720#8937f9759ee8bd3ebf2911857f5588b917344d34be101c489c37d115b5b0cbd5 Bot is up again Bot was unavailable https://status.thelukez.com/en/incident/598720 Sat, 07 Jun 2025 16:58:00 -0000 https://status.thelukez.com/en/incident/598720#e73d3fe8c49ec1ec45f8749da7cf2583113824349876ac2537650d33d30927be The server suddenly restarted itself Restarting bot to address issues https://status.thelukez.com/en/incident/559798 Sat, 10 May 2025 18:55:13 -0000 https://status.thelukez.com/en/incident/559798#e160e1f453552261c7c3fbedac9c9ba76f18cc6a505c778703aa8249dadaf4b1 There is an issue with the translations and with the guided ticket setup. A restart will be performed to push updates. Forum creation might not work https://status.thelukez.com/en/incident/558228 Wed, 07 May 2025 18:23:00 -0000 https://status.thelukez.com/en/incident/558228#c85720d82a526247c45e5a54df7f26acb055d8c476f1f1ea3a5e5fc3d359995d ### Issues resolved. Forum creation might not work https://status.thelukez.com/en/incident/558228 Wed, 07 May 2025 17:55:00 -0000 https://status.thelukez.com/en/incident/558228#e987484173483ba94e1a3c44e3f2974260d5c3a248b98342396b94c39ac04efb Issue found. Applying fixed in the next 30 minutes. Please don't try to set up tickets right now! Forum creation might not work https://status.thelukez.com/en/incident/558228 Wed, 07 May 2025 17:17:00 -0000 https://status.thelukez.com/en/incident/558228#19cca8d871fc89a73646f66470ce62e5ca0b90bd7d2921384bf6f2e99bc867ee Ticket forum creation may not work due to something with the tags. Sentry: https://supportmail.sentry.io/issues/40620206/events/36b6cc606e474f1b9e173f0e5a39a5a4/ Bot was unavailable https://status.thelukez.com/en/incident/556453 Sun, 04 May 2025 21:00:00 -0000 https://status.thelukez.com/en/incident/556453#716e06108fee7d5066c126fe38310279738186c961c05b39c609e34f3eec0644 Maintenance was performed. [Details](https://discord.com/channels/1064594649668395128/1113896662914572368/1368682564214194239)