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Resolved
Bot down & dashboard degraded
Sep 14, 2026 at 11:08pm UTC
Affected services
SupportMail API
Supportmail Dashboard
Resolved
Sep 15, 2026 at 6:15am UTC
Bot is up again
Affected services
SupportMail API
Supportmail Dashboard
Created
Sep 14, 2026 at 11:08pm UTC
The bot went down, apparently due to the bot's privileged intents being change by the intent approval request.
Affected services
SupportMail API
Supportmail Dashboard